Having an issue with your Android terminal printing receipts properly? Follow these steps to check:
- If the paper is jamming, open up the machine to check that the roller moves freely. If not, contact Smartpay for a replacement.
- If the paper/receipt is printing blank and/or the ink has faded:
- Clean printer head with dry tissue paper
- Try another paper roll
- Make sure to pull some paper through, as the start of the roll can be faded
For how to change your paper rolls, click here.
