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Careers at

Smartpay

Smartpay is hiring! Bring your talent and just be you. 

Your potential is our criteria.

Find the right opportunity at Smartpay

We strive to be a great place to work. We are committed to looking after our team, who are looking after our customers, resulting in a stronger company for our shareholders.

Our Mission & Purpose

Our Mission

The payments partner of choice

Our Purpose

To pay merchants any time, every time and anywhere

Our Values

One Team

Fearless

We Deliver

What to love about life at Smartpay

Career Growth

We listen to your career aspirations and invest in your skills for growth.

Great Culture

We’re proud to have a great and inclusive culture.

We're Growing

Our growth provides plenty of opportunities for our teams to move around within the company.

Excellent Offices

Our modern open plan office space encourages collaboration and provides us with an inclusive space for social activities.

Employee Assistance Program

Because your wellbeing is important to us, our EAP provides 24/7 support for all staff and their families if required.

Social Events & Celebrations

We love to celebrate the big wins, small wins and everything in between with social events every month!

Our Teams

Our Engineering and IT teams utilise their extensive experience within their fields to support and improve the infrastructure at Smartpay. The team consists of engineers, architects, developers and beyond.

Smartpay’s Operations team allows for smooth operation across many different teams within the company. They ensure that our merchants receive their products in a timely manner so that they can hit the ground running and that they are set up correctly for success. Within the Operations division, we have the Merchant Onboarding team, Merchant Assist team, Service Delivery, Project Management and Fleet Management just to name a few.

At Smartpay, excellent customer service is at the forefront of everything we do. The purpose of our Merchant Assist and Contact Centre teams is to be the central hub and contact point for our merchants, answering and resolving any queries they may have.

Smartpay’s People & Performance function is accountable for all Human Resource operations. They are responsible for coaching and supporting individuals/teams within our business while sourcing and implementing new programs and initiatives to ensure Smartpay is a great place to work with a welcoming and inclusive environment

The Sales department at Smartpay are experienced Sales Executives who work with the client from beginning to end. The core purpose of this team is to sign up new clients after educating them on the way in which Smartpay helps small to medium sized businesses save money on their EFTPOS fees. Our Sales Executives are professional, approachable and knowledgeable in their field of work.

The Marketing team like all other teams are central to our business success. The team is tasked with building brand awareness, promoting Smartpay’s EFTPOS solutions through various marketing campaigns as well as engaging and educating our customers on key industry trends to assist in managing their business for success.

The Finance team is an integral partner to the rest of the business. The teams work closely with all other departments to align financial goals and ensure financial information is accurate and consistent. The team consists of experts within their field, from accounts payable/receivable, payroll, accountants and more.

Our Application Process

Thank you for expressing interest in joining the Smartpay Team. We’re glad you are considering us as a potential employer!

Generally, our process follows the steps below, however they may differ depending on the role you are applying for. Our People & Talent Team will ensure to provide you with the necessary information to guide you through the process.

We want to make the application process as smooth as possible. If there are any adjustments or required at any stage of the process, please let us know.

 

Apply

Apply for the role you’re interested in using the links provided.

Screening & Initial Phone Interview

If your submitted application is successful, our Talent Team will reach out to discuss the role with you in detail.

Interview

If you’re selected to progress from your initial phone interview, you’ll meet with the hiring manager and other key stakeholders.

Reference & Employment Checks

Checks may occur throughout various stages of the process.

Offer or Outcome

Our Talent Team will reach out to advise you on the outcome of your application.

Frequently Asked Recruitment Questions

Thank you for choosing Smartpay as your prospective employer. If you are looking for a career with Smartpay, we are more than happy to keep your details on file for future vacancies. Please email your CV and some information surrounding your current situation to our Talent Acquisition Specialist – paige.gow@smartpay.com.au

We have a dedicated Talent Acquisition Specialist who looks after the recruitment to ensure you experience an efficient and streamlined recruitment process. We will have an initial consultation to distinguish what you are looking for and if everything aligns, you will be invited for a formal interview with the specific hiring manager and potentially other business stakeholders. We endeavour to provide feedback for all candidates who progress to the interview stage.

At Smartpay, we value our internal culture and therefore primarily employ permanent members of staff. Therefore, we are looking for individuals with full working rights.

Smartpay is open to using recruitment agencies from out list of preferred recruitment partners; however, we ask that you wait to send CV’s until you have been contacted by our Talent Acquisition Specialist. We do not accept unsolicited CV’s and are therefore not responsible for any fees related to the receival of CV’s that have not been previously requested.

We are passionate about our internal culture at Smartpay and look for individuals who believe in our values – One Team, We Deliver, Fearless.

Find the right opportunity at Smartpay

We strive to be a great place to work. We are committed to looking after our team, who are looking after our customers, resulting in a stronger company for our shareholders.