How Surcharging Works

How surcharging works on your terminal depends on the Smartpay EFTPOS solution you chose.

For Smartpay Zero Cost™ EFTPOS customers, every Smartpay terminal purchase automatically adds a surcharge. This amount is calculated for you and displayed on the screen for your customers: they will see the total amount owed, including the surcharge. If you wish to bypass a surcharge, read about how to do so here

If you are a Simple Flat Rate customer, you are paying your merchant service fees, which will be charged to you automatically at the end of the month. For more about your specific plan, contact your account manager.

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