Case Studies Success Stories

Changing your beauty regime can take years off your appearance. And, changing your payments solution? That can take thousands off your expenses. For this beauty salon, the crunch time for change came with the arrival of Covid.

Mechanics make a living out of diagnosing problems and fixing them. So when Mark, the owner of S&A Electronic Tuning Service, saw his bank’s EFTPOS fees eating into his profits, he decided to sort it out. He switched to Zero Cost EFTPOS from Smartpay and started saving $800 every month.

‘Thinking small’ is saving Valley Fruit Market and Grocer Wamberal a massive $12,000 p.a. in EFTPOS fees. In line with the grocer's philosophy of supporting local business, Adrian decided to go with Smartpay for an EFTPOS solution. It's a decision he's never regretted.

As a newsagent, Yiu Wing knows his community and how things are changing, especially when it comes to payments. Since switching to Smartpay Zero Cost EFTPOS, they have saved about $10,000 per year. That has made an enormous difference to their cash flow.

After reviewing their costs and spending, Suzie, manager of Wallis Lake Fishermen's Co-Op said the team were taken back by what they were paying their local bank in EFTPOS fees. They started to search for an alternative solution and spoke to Smartpay, who recommended their Zero Cost EFTPOS solution.

Like a simple game plan in sports, a Simple Flat Rate can be a winning strategy for card payments. That’s been the case for Southern Sports, Adelaide’s ‘go-to’ store for all things Badminton, according to the owner, Chris.

“It’s working very well. I feel we are much more efficient in how we do things now, and my casual staff love the simplicity of the terminals. I also save time with reconciliation because I know exactly what is going into my bank account.”

"It's a perfect EFTPOS solution for small businesses. It's all automatic, so my staff don't need to think about the numbers. They just continue to look after your customers' nails. Also, the terminal is mobile. That's great because now some customers can pay while in their chair. That's really convenient."

“The store across the road was using Smartpay Zero Cost™ EFTPOS, so I checked it out. The cost savings appealed to me. I completed the application, then the terminal arrived and it was a simple plug in and play. In fact, I was surprised how easy it was.”

And, if you’re a small business that wants to shave thousands off your bank fees by getting rid of card transaction fees, you should talk to Smartpay about Smartpay Zero Cost™ EFTPOS, says owner Rowena. “I recommend Smartpay Zero Cost™ EFTPOS every day whenever I’m speaking to other small businesses. I think it’s a wonderful concept; it’s the way card payments should be done.”

“We signed up to the banks in 2011 when we were just a small at-home business; however, as we started to grow, so did our EFTPOS fees. Not only was it costly, but it also became hard to manage, with different fee thresholds and penalties. Reconciling accounts was becoming more and more time-consuming.”

“I’m not the most tech-savvy of people, and I was delighted how seamless the setup process was. Switching the merchant facility from my bank was straight forward. The surcharge is calculated automatically, so we just enter the purchase amount, and it’s done. Our staff love the simplicity of the automatic calculations. It’s just tap-and-go.”