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Mechanic saves $10K with payments tune-up

Mechanics make a living out of diagnosing problems and fixing them.

So when Mark, the owner of S&A Electronic Tuning Service, saw his bank’s EFTPOS fees eating into his profits, he decided to sort it out. He switched to Zero Cost™ EFTPOS from Smartpay and started saving $800 every month.

“I wish I had made the switch years ago.” Mark says.

Covid the catalyst for changing EFTPOS providers

“For years, my bank was charging me ever-increasing EFTPOS fees, and I was just absorbing it. In hindsight, I probably shouldn’t have been.”

“When Covid started, I saw a big increase in card payments, and my bank’s EFTPOS fees really jumped up then. The costs were just going up and up, to about $800 per month.”

“Those EFTPOS fees can really hurt a small business trying to grow.”

Local cafe surcharge provides food-for-thought

“I got the idea to make a change when I was dining at a local restaurant. I was paying the bill, and they mentioned there would be a small surcharge to cover the EFTPOS fees.” 

“I had a chat with the owner, and that’s when I heard about Smartpay and Zero Cost™ EFTPOS.”

Instead of your business paying a fee for every transaction, your customer pays a small surcharge with the Zero Cost™ EFTPOS solution.

Zero Cost™ EFTPOS does this by automatically calculating the correct amount to surcharge and adding this to the bill.

Switching as easy as changing spark plugs

“I made an online inquiry the next day and talked to a helpful payment specialist. He took the time to understand my business, which made me confident I was in good hands.” Mark says.

“The team at Smartpay made switching from my bank so easy."

“The terminal arrived in no time, and the setup was simple. We just plugged in the terminal, and we were up and running immediately.”

Zero Cost™ EFTPOS gets payments humming

“Zero Cost™ EFTPOS is very efficient. We just punch in the amount and the terminal does the rest.”

”I have only had to call the Smartpay service centre once, and they were excellent.”

Mark says he lets customers know about the surcharge before taking payment and has a sign on the counter.

“99% of my customers are happy to pay a surcharge.”

“They appreciate I am a small business. I think people just want to use their credit cards because it’s more efficient, and they earn their reward points.”

Reaping the rewards of change

“The Zero Cost™ EFTPOS solution is working well. I worked out we’re saving about $8,000 to $10,000 per annum, but it’s more than that.

I also no longer have to budget for fees at the end of the month or reconcile all those different fees. So that saves me a lot of time. And when you’re always busy, that matters. 

I absolutely recommend Smartpay’s Zero Cost EFTPOS solution. It is an excellent product for businesses.” Mark says.

Want to know more about surcharging?

If you’re keen to learn more about how surcharging on EFTPOS works, or what you could save, find out more about Zero Cost EFTPOS. To talk about how surcharging could work for your business, get in touch with the team at Smartpay.