Case Studies Success Stories

“We signed up to the banks in 2011 when we were just a small at-home business; however, as we started to grow, so did our EFTPOS fees. Not only was it costly, but it also became hard to manage, with different fee thresholds and penalties. Reconciling accounts was becoming more and more time-consuming.”

“I’m not the most tech-savvy of people, and I was delighted how seamless the setup process was. Switching the merchant facility from my bank was straight forward. The surcharge is calculated automatically, so we just enter the purchase amount, and it’s done. Our staff love the simplicity of the automatic calculations. It’s just tap-and-go.”

“The setup process was so easy. We gave your rep all our details and the next thing they were installing the terminals. Switching from the bank was straight forward. The Smartpay terminal works exceptionally well. It has always been easy to use, and the automatic surcharge calculations mean we just type in the purchase amount.”

It was a simple system to switch over to. We played around with the machine a lot before we gave it to the stores. It helped that it includes the Amex fee as well. Now we get money back from Smartpay Zero Cost™ EFTPOS and we use that to pay off the Amex bill. And it’s consistent – I know the exact time funds hit the bank.

I’m saving about $6,000+GST a year on this business. I was paying about $500 a month on average for merchant fees and other charges. Some months up to $700 or $800. This was going from our docket – these fees, GST, then I still have to pay rent, wages etc. With Smartpay, if I sell a product for $9.90, then I’m getting $9.90 and I don’t have to pay any other charges. I’m getting all I am supposed to get.