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Zero Cost EFTPOS puts $14K polish on Nail lounge profits

At Eve Nail Lounge in Broadbeach Waters, you never bite your nails – but owner Karen almost did when she read her bank statement.

“My bank EFTPOS fees were becoming so expensive. They were costing me about $1200 a month.”

“As a small business owner and working off small margins, I really needed to reduce my costs, especially after Covid.”

So what did Karen do? She spoke to Smartpay about Zero Cost EFTPOS and removed her fees like a bad polish.

Switching it up with Zero Cost EFTPOS

Unlike a standard EFTPOS set-up from the bank, with Zero Cost EFTPOS, there are no card transaction fees to pay. Instead, it calculates and adds a surcharge to the total for the customer to pay.

”It’s a perfect EFTPOS solution for small businesses.”

“It’s all automatic, so my staff don’t need to think about the numbers. They just continue to look after our customers’ nails.

Also, the terminal is mobile. That’s great because now some customers can pay while in their chair. That’s really convenient.”

Making sure customers are comfortable

“I was a little nervous about the surcharge at first and the impact on my very loyal customers,

“We placed signs on the counter, next to the terminals and also mentioned the surcharge to everyone before they paid,

“I am happy to say I have not lost any business due to surcharging.”

“As long as you provide great service, customers are happy to pay a small surcharge.”

Smartpay help deliver a shiny future

“I would absolutely recommend Zero Cost EFTPOS to other small business owners – and not just because of the surcharge. It’s the whole package. Smartpay is so easy to deal with!”

“From the first conversation to receiving the terminal, it was straightforward, quick and efficient.”

“Thanks to Zero Cost EFTPOS, we expect to save $14,000 a year. I have invested some of this into social media advertising, which is helping us grow,

“We are now in a position to consider expanding our business to other locations.”

Want to know more about surcharging?

If you’re keen to learn more about how surcharging on EFTPOS works, or what you could save, find out more about Zero Cost EFTPOS. To talk about how surcharging could work for your business, get in touch with the team at Smartpay.