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Zero Cost™ EFTPOS serves up $25K savings for cafe owners

It takes smart decisions to grow your business from a hole-in-a-wall to two thriving cafes. 

“One decision you want to get right is your EFTPOS solution”, says Marie, the co-owner of Third Base and Parkway in Queensland.

Dealing with EFTPOS growing pains

Since Third Base opened as a hole-in-the-wall cafe on Third Avenue in Palm Beach, the business has continued to grow. First, they expanded into the neighbouring property in 2019, before opening Parkway in 2020.

Today, the two cafes are buzzing and employ more than 50 young local people, including many school trainees.

During the lockdowns, they noticed more and more customers paying by card or mobile wallet. 

"As we continued to grow, so did our EFTPOS fees."

“I shopped around and came across Smartpay’s Zero Cost™ EFTPOS solution and knew this was the right one for us.” Marie says.

Unlike most EFTPOS solutions, there are no card fees to manage with Zero Cost™ EFTPOS. Instead, the terminal automatically adds a surcharge to your customer’s total.

“We love our Smartpay EFTPOS solution. They are so easy to deal with. All the surcharging calculations come pre-programmed, and that’s a big time saver by itself.”

Savouring the savings of a small surcharge

“Our customers are happy to have the convenience of paying by card. We previously had a public holiday surcharge, so I had some confidence my customers would understand the change, and they were very accepting.” Marie says

"It's a small extra cost for customers, but it is saving us about $25,000 per annum and helping us cover other expenses and keep prices down."

“I would definitely recommend Smartpay to other businesses. They are real payments specialists and so easy to deal with.” 

Want to know more about surcharging?

If you’re keen to learn more about how surcharging on EFTPOS works, or what you could save, find out more about Zero Cost™ EFTPOS. To talk about how surcharging could work for your business, get in touch with the team at Smartpay.