Smartpay Zero Cost™ EFTPOS Dishes Up $24K Savings For Fine Dining Restaurant

Yellowtail Restaurant

NSW

Chef and owner of Yellowtail restaurant, Scott Price, knows what he wants from his suppliers: nothing short of the best.

“We’re a fine-dining restaurant that fuses Asian, Middle Eastern and Mediterranean influences and I’m always looking for the best quality in everything.”

For payments, that meant only one thing: Smartpay Zero Cost™ EFTPOS.

"Smartpay are true payment specialists, and their Smartpay Zero Cost™ EFTPOS solution is saving us $24,000 every year."

Scott

Yellowtail Restaurant

A best-in-class payment solution for card transactions

“In hospitality, you work off very slim margins, so you’re always trying to reduce costs and raise standards,” Scott explains.

“We started seeing more and more payments via card and mobile wallet, and that increased our costs significantly.”

“We spoke to a Smartpay Payment Specialist and I now understand why they call them a ‘payment specialist’.

They knew their stuff, asked all the right questions and were genuinely interested in our business.

They explained how their solution worked and I was impressed with how automatic everything was.”

“I knew Smartpay Zero Cost™ EFTPOS solution was right for our restaurant.”

“It became obvious we could no longer absorb all those card fees.”

Creating the perfect payment recipe

Smartpay Zero Cost™ EFTPOS takes a different approach to card transaction payment costs. Rather than the merchant pay a 1-2% fee per transaction, the cost is passed on to the customer as a small surcharge. This is automatically calculated and transparently displayed before payment.

“Our dining guests are very special to us, and I admit I was a little apprehensive before introducing the surcharge.”

“But I was confident too. It is quite normal now in hospitality.”

“Our customers come to us for the great cuisine and service. They do not mind paying a small surcharge for the convenience of using their card or mobile wallet and earning reward points.”

Bringing the best all together

“We have 22 staff, many part-time, and the Smartpay terminal works all of the time. We love that the surcharge is calculated automatically. It integrates with our POS, so everything is streamlined,” Scott explains.

“We pride ourselves on our unique cuisine and customer service. Smartpay prides itself on its unique payment solutions and customer service,” Scott says.

“Thanks to Smartpay Zero Cost™ EFTPOS, we are saving about $2,000 per month, which is improving our cash flow, and helping us cover other expenses, offsetting the impact of inflation.”

“Smartpay Zero Cost™ EFTPOS solution is excellent, they make the whole payment process so easy, and that works for a busy restaurant like ours.”