Smartpay Zero Cost™ EFTPOS Delivers $4.8K Savings For Thai Restaurant

CB Thai
Great Thai food is all about balance. So too is a great payment solution.
And for CB Thai, discovering on-the-go EFTPOS terminals that would integrate with their POS system and automatically add the correct surcharge? Well, that was irresistible.

“Our margins are very tight and the bank fees were just going up all the time. It was getting very challenging,” says Ken, who owns the family Thai Restaurant and Takeaway on the Sunshine Coast.

After saying bye to the bank, and hello to Smartpay Zero Cost™ EFTPOS from Smartpay, Ken is all smiles.

“We are saving now $300 – $400 per month, so that’s $3,600 to $4,800 p.a. That makes a big difference to our cash flow.”

Smartpay Zero Cost™ EFTPOS offers simplicity

“Switching was easy. I gave Smartpay my details and next thing the terminals arrived, and we were up and running.”

“It’s simple plug in and play. Now, we are fully integrated with our POS and I’m not incurring all those bank fees.”

“We also love the portable terminal, which we use when we deliver our meals, and we deliver a lot of meals.”
"It’s working very well. The surcharge calculation is automatic. It’s quick, efficient and our staff like that. We know how much is going into our bank account, so the whole reconciliation process is easier."
CB Thai
a bowl of thai food with rice, crab and noodles

Transparent surcharging, happy customers

Ken, says they took a very straightforward approach to introducing a surcharge.

“I have noticed other establishments surcharging, so I think customers are use to it.”

“I have signage on the counter and the surcharge appears on the terminal with each transaction, so my customers know where they stand and the small surcharge they are paying.”

“Ninety nine percent of our customers are happy to pay the small fee”

Reinvesting in the business

CB Thai are using their savings to invest in local advertising, and have recommended Smartpay Zero Cost™ EFTPOS to a number of businesses.

“The restaurant industry is a very engaging group and we are constantly talking about ways to reduce costs and work more efficiently. Smartpay Zero Cost™ EFTPOS was the right choice for us.”

How CB Thai is benefiting with Smartpay

Savings Per Year
Based in
Hand holding phone tapping Android terminal surrounded by cafe items

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