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Skincare specialist saves $12K switching to EFTPOS specialist

The team at Versa Skin and Injectables know everything there is to know about skin treatments.

But their advice to small business owners with worry lines is a little different.

“Definitely talk to Smartpay about Zero Cost™ EFTPOS. It makes a big difference,” says Steph, the owner and a registered cosmetic nurse.

"Switching to Zero Cost™ EFTPOS has helped us save significant costs by removing our EFTPOS fees”

Eliminating card fees and frown lines

Like most small businesses, keeping on top of expenses was critical during Covid, and card fees had become a concern.

"Everyone was paying by card during Covid, and that trend has continued."

“Our fees simply kept going up, and it was difficult to absorb these,” says Steph.

“We heard of Smartpay and Zero Cost™ EFTPOS, so I made some inquiries.”

Getting to know your customer

“In my business, getting to know your customers and their needs is critical.

“So I appreciated it when the Payment Specialist at Smartpay took the time to understand my business first before explaining how Zero Cost™ EFTPOS was a great fit for us.”

With Zero Cost™ EFTPOS, there are no card fees. Instead of merchants paying fees, the payment solution automatically works out a fair surcharge and adds this to the customers’ bill.

"I get the full value of each transaction, and when I get my statement at the end of the month, there are no fees I have to account for."

Building trust with transparency

“Before switching, I was a little concerned about the surcharge and the impact that may have on my customers.” Steph says.

“I feel transparency is important, so we advised our customers that we were applying a surcharge.”

“Customers can also insert their card and pay by debit to reduce their costs for those higher transactions. It’s great Smartpay provides options for our customers.”

Cutting costs creates breathing space

“The Smartpay Zero Cost™ EFTPOS solution is working well. Their customer service is excellent, and we’re saving on our EFTPOS fees.”

"I get the full value of each transaction, and when I get my statement at the end of the month, there are no fees I have to account for."

“The savings have improved our cash flow and provide a little breathing space, Zero Cost™ EFTPOS is a great solution for small service businesses, and you get excellent customer service.”

Want to know more about surcharging?

If you’re keen to learn more about how surcharging on EFTPOS works, or what you could save, find out more about Zero Cost™ EFTPOS. To talk about how surcharging could work for your business, get in touch with the team at Smartpay.

We have signs on our counter and advise customers when they pay; we are very transparent. The surcharge appears on the terminal screen and their receipt.