Lifesaving Club Rescues $10K With Smartpay Zero Cost™ EFTPOS

Anglesea Surf Livesaving Club
Anglesea Surf Lifesaving Club knows a thing or two about rescues – and that includes rescuing bank fees.
After refurbishing club facilities, Alex, the club Bar Manager, decided the new restaurant and bar should have EFTPOS – a first for the club – and started researching options.

What she discovered surprised her: not all EFTPOS solutions are equal, and Smartpay Zero Cost™ EFTPOS could help the club save thousands.

“EFTPOS is new to us, however, we estimate the Smartpay Zero Cost™ EFTPOS solution will save the Club about $10,000 in merchant fees per year. That’s money we are redirecting into the Club and its facilities, so all members benefit.”

A simple solution without the bank fees

Like most businesses setting up EFTPOS for the first time, the club started by talking to their bank, and but the bank fees made Alex wince.

“I looked into my bank’s terminal solution first and found the fees costly,” says Alex.

“That was when a friend mentioned Smartpay Zero Cost™ EFTPOS. They were using it in their restaurant and were very happy.”

With Smartpay Zero Cost™ EFTPOS, you don’t pay for each card transaction. Instead, the solution automatically calculates a surcharge and adds this to the total that your customer pays.

“At first I was worried about surcharging members, so I spoke to a number of small businesses in the local area and found that surcharging has become quite standard, so that gave me a level of comfort.”

Great customer service, speedy set-up.

If there is one thing you appreciate in hospitality, its good customer service. And that was another thing about Smartpay that stood out for Alex.

“We were opening the new restaurant and bar in December – the busiest time of the year – so we were up against it.”

“Smartpay understood my urgency and was able to fast-track my application. They were the only provider who could. The terminals arrived, and we were up and running on time.”

“The simplicity of the Smartpay terminal is great. I have a team of 30 volunteers and with Smartpay Zero Cost™ EFTPOS they don’t have to think about the surcharge. It’s calculated automatically, and it’s fully integrated with our POS system,” says Alex.
"Their customer service was excellent, and the simplicity of the Smartpay terminal is great."
Anglesea Surf Livesaving Club
a plate of food and a bottle of wine on a table

Smooth waters for surcharging

She also happy to learn her instincts about surcharging were spot-on, and customers were quick to accept it.

“We set up signs beside the terminals explaining the surcharge, and that was it. We have not had any issues. Our members appreciate that by applying a surcharge, we can keep our prices low, so they still benefit.”

The right solution for small businesses

“Smartpay Zero Cost™ EFTPOS has helped with our cash flow. The solution is easy to implement, it’s efficient, quick, and there are no charges I have to budget for at the end of the month.”

How Anglesea Surf Lifesaving Club is benefiting with Smartpay

Savings Per Year
Based in
Hand holding phone tapping Android terminal surrounded by cafe items

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