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EFTPOS switch saves Price Attack franchise $7K

Like changing haircare products, switching EFTPOS providers can deliver better results – and save you money!

That’s what Tracey, the franchise owner of Price Attack in McCarthur Square, West Sydney, discovered when she switched to Zero Cost™ EFTPOS from Smartpay.

“We are saving about $7200 per annum, and that is a lot for any small business.”

Lockdowns bring a change of style

The last two years have been extremely challenging with lockdowns. More and more people were paying with their cards, and fees were going up.

“We were paying our bank about $600 per month, and it was hurting.” says Tracey.

“I noticed other businesses were surcharging for credit card payments. I thought I should try that, and Smartpay’s Zero Cost™ EFTPOS stood out as the best option.”

A smart way to cover card costs

With Zero Cost™ EFTPOS from Smartpay, merchants don’t pay a transaction
fee. Instead, customers pay a small surcharge, which is automatically
calculated and added to the total amount.

“The Smartpay Payment Specialist was great to deal with. He was very
helpful and friendly and explained how the payment solution worked.” Tracey explained.

“I could switch to a payment solution that eliminated transaction fees –
without moving banks.”

“Switching to Zero Cost™ EFTPOS was a no-hassle, win-win for me.”

“The application process was easy. The terminals arrived quickly and were
straightforward to set up and use. Everything is automatic. We punch in
the amount, and the little surcharge is calculated automatically.”

Staying on trend with a surcharge

“I feel like surcharging is becoming quite the norm now. Many businesses
in my area have adopted the practice, so I was comfortable introducing it.” Tracey said.

“We placed a sign on the counter and explained to customers why we’d
made the change if they asked.”

“Our customers have been very supportive, and we appreciate that. They know small businesses need to keep their costs down.”

Healthy returns help with cash flow.

“What we’re saving is providing the additional cash flow to cover other
expenses, which do not stop during these challenging times.”

“I have referred Smartpay to other businesses, who’ve also made the switch
and love it too.”

“Zero Cost™ EFTPOS is a great solution for small businesses,” says Tracey.

Want to know more about surcharging?

If you’re keen to learn more about how surcharging on EFTPOS works, or what you could save, find out more about Zero Cost™ EFTPOS. To talk about how surcharging could work for your business, get in touch with the team at Smartpay.

We have signs on our counter and advise customers when they pay; we are very transparent. The surcharge appears on the terminal screen and their receipt.