Payment Terminal Care Tips

We all know you should avoid dropping your payment terminal to avoid damage, but what else can you do to keep it in good working order? Here are some tips to keep it in tip-top shape and avoid downtime.

If you are in a dusty or wet environment think about using protective key covers.
Do not place the terminal in direct sunlight or a location where it could overheat
Take care when plugging in and unplugging charging cables.
Always use the correct power supply unit that was provided with your terminal hardware.
Keep your terminal safe. Regularly inspect to ensure that there are no additional cables running from your terminal and the casing has not been tampered with.

When to call Technical Helpdesk:

  • If electric wire, plugs or power adapters are damaged. Please do not use the terminal.
  • If the terminal is defective or any of the parts become overheated. Please turn it off immediately.

If battery failure happens due to overheating, distortion or other damages. A new battery will be required.

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