What to do: Broken or Damaged D210e Terminal

We get it. You can be as careful as you can, but things still do happen. If your Smartpay D210e terminal is broken or damaged, call Smartpay’s friendly help centre team.

The team might want to do some testing first to ensure there isn’t a setting that can be changed to get the terminal back up and running. If not, we’ll send you a new terminal, free of charge.

Make sure to have the damaged/broken terminal’s serial number ready to ensure we replace the correct machine.

Was this helpful?