How to surcharge and keep your customers smiling
Is adding a surcharge for electronic payments right for your business? Sure, it might save your business thousands in transaction fees, but what about your customers? How will they react? With the right EFTPOS solution, it’s easy to introduce a surcharge that’s fair...How Cafe Oliveto saved $6000 a year and kept their customers happy
Cafe Oliveto is a busy pizza and pasta restaurant in Melbourne. They offer counter and table service as well as home delivery 7 evenings a week, and are also open 4 days for lunch service. Paying in excess of $6000 a year in merchant service fees, owner Kumar was...How Croc Stock and Barra saved a ‘good chunk of change’ with SmartCharge
Croc Stock and Barra is a locally owned business from Darwin NT that specialise in handcrafted, Australian-made Crocodile, Buffalo and Barramundi leather products. Owner Aaron Rodwell realised his business had grown significantly since he first started accepted card...
Understanding what cards you can accept.
Bank Identification Number (“BIN”) is the first six digits of a bank card number or payment card. It is used to identify the card by its brand, issuing institution or bank, country of issuance, card type and its category. This information is very useful in commercial...
Why mobile payments are an integral part of Chinese consumer culture
1.3 million Chinese tourists visited Australia in the year ending June 2017. Chinese are also our primary source of international students and one of our largest migrant groups. Yet whilst they are very important, Chinese consumers remain largely misunderstood by many...The security smarts in your EFTPOS terminal that keep payments secure
Data security is a hot topic – listening to the news it seems that payment card security breaches and credit card fraud is on the rise, particularly in the United States. A merchant recently asked us about the security of transactions on their Smartpay EFTPOS terminal...Save time and paper with this handy tip on EFTPOS receipts
Keeping our customers happy is our number one priority. We have listened to feedback that many of your customers do not want a receipt and that printing one each time can be a waste of time and paper for many merchants. You have the option to print just the Merchant...