Tips to help you prepare for the busy season

The festive season is a busy time of the year especially for small businesses in retail and hospitality. Preparing for the increase in foot traffic can sometimes be a little daunting, we have a few tips to help prepare for the season ahead.   Be one step ahead...

How to surcharge and keep your customers smiling

Is adding a surcharge for electronic payments right for your business? Sure, it might save your business thousands in transaction fees, but what about your customers? How will they react? With the right EFTPOS solution, it’s easy to introduce a surcharge that’s fair...

Handy Tip: Changing your terminals network comms

          We live in a connected world, but sometimes technology fails. We’ve made sure that even one network is down, you can always switch on your terminal to another network. Making sure you can always take payments, so even when...

How to perform a refund

Refunds should be made to the card used for the original purchase, and the amount refunded shouldn’t exceed the original purchase price.  Need to do a refund to a customer? Just follow the simple steps below.   ← Understanding what cards you can...
Understanding what cards you can accept.

Understanding what cards you can accept.

Bank Identification Number (“BIN”) is the first six digits of a bank card number or payment card. It is used to identify the card by its brand, issuing institution or bank, country of issuance, card type and its category. This information is very useful in commercial...
Changing the font size on your receipts

Changing the font size on your receipts

          You can toggle between the receipt printer font size (small/large) by following these steps on your terminal while in the idle screen: Press Menu Select Miscellaneous (7) Select Printer option (3) Select Printer Font (2) The current...
How to void a transaction

How to void a transaction

When your customer is making a payment, mistakes can happen. And sometimes customers change their mind at the last minute. Did you know you can void a transaction before your settlement window instead of refunding a customer? The outcome is the same, but if you void a...
Staying safe from scammers

Staying safe from scammers

If you are processing or storing credit card information in your business, you are responsible for card data security. Here are a few tips to keep your business and customer’s credit card data secure: 1. Make sure your EFTPOS terminal software is certified and...
Thanks!
CALL SALES 1800 433 876
CALL SUPPORT 1800 433 876