Handy Tip: Changing your terminals network comms

          We live in a connected world, but sometimes technology fails. We’ve made sure that even one network is down, you can always switch on your terminal to another network. Making sure you can always take payments, so even when...

How to perform a refund

Refunds should be made to the card used for the original purchase, and the amount refunded shouldn’t exceed the original purchase price.  Need to do a refund to a customer? Just follow the simple steps below.   ← Understanding what cards you can...
Changing the font size on your receipts

Changing the font size on your receipts

          You can toggle between the receipt printer font size (small/large) by following these steps on your terminal while in the idle screen: Press Menu Select Miscellaneous (7) Select Printer option (3) Select Printer Font (2) The current...
How to void a transaction

How to void a transaction

When your customer is making a payment, mistakes can happen. And sometimes customers change their mind at the last minute. Did you know you can void a transaction before your settlement window instead of refunding a customer? The outcome is the same, but if you void a...
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