Congratulations on the win! Tell us a bit about yourself and Eve Nail Salon
I’m Karen, and I’m the owner of Eve Nail Lounge. Having been in the industry for more than 10 years, I saw a niche in the industry and decided to set up my business to be different from the rest.
We are all about the customer’s experience from when they walk in the door to soak in the clean, fresh and relaxing ambience to when they are being taken care of by our friendly and professional nail technicians. Many of our customers are returning ones and we are very proud of that. I’m also very proud of our talented, passionate and hardworking team of 12 who are experts in nail art, manicures, pedicures, gel nails, in addition to facials and much more.
What made you recommend Smartpay and make the referral?
Savings! I have been telling all my friends and everyone in the industry about how much I have saved. I have previously paid my bank about $1,200 per month for EFTPOS!
Zero Cost EFTPOS is automatic, so my staff don’t need to think about the numbers; they just continue to look after our customers’ nails. The terminal is also mobile which is great because customers have the convenience of paying while in their chair, adding to their relaxing experience.
Has your business been affected by lockdowns? If so, tell us how
In Queensland, we have been quite lucky, we have had a few lockdowns, but not as long as the ones in NSW & VIC. Although we lost a bit during that time, we are back in full swing and are in fact doing better than before. Our team are all locals and I am thankful that we have been able to keep everyone employed throughout the time.
Congratulations on being the lucky winner! How do you feel? Any ideas on how you might spend the $5,000?
What a great feeling! Thank you Smartpay! The timing couldn’t be better. We are currently isolating and had to shut our store for a few days (at time of print). As you can imagine, we’re in the middle of what usually is the busiest time of the year for us so this will help off-set some of the loss.
Smartpay is making our merchants the star of the show!!