Hair Salon Restyles EFTPOS Fees and Saves $12K
JW Hair
NSW
When JW Hair made the switch to Smartpay Zero Cost™ EFTPOS, not only did they save $12K p.a. – they finally got a reliable terminal.
“When you’re already paying the bank $12,000 a year in card fees, having a terminal connection that constantly drops out just adds insult to injury,” says owner Jonathan.
“Now, I’m with Smartpay Zero Cost™ EFTPOS, I no longer pay any fees and my terminal has three option settings: a sim card, Wi-Fi or landline.”
Covid changes the game for business veteran
Even with over 30 years in the business, nothing prepared Jonathan for lockdowns, and then the ongoing impact of Covid on payments.
“Prior to reopening the government was encouraging us to accept card payments. I knew that would have a substantial impact on my costs, so I started to look around for alternatives.”
With Smartpay Zero Cost™ EFTPOS, merchants don’t pay card fees. Instead customers pay a small surcharge, which is automatically calculated and added to the final bill.
“I have a variety of customers, and they all want to pay a different way. Now with Smartpay, they have those options.”
“Prior to reopening the government was encouraging us to accept card payments. I knew that would have a substantial impact on my costs, so I started to look around for alternatives.”
With Smartpay Zero Cost™ EFTPOS, merchants don’t pay card fees. Instead customers pay a small surcharge, which is automatically calculated and added to the final bill.
“I have a variety of customers, and they all want to pay a different way. Now with Smartpay, they have those options.”
"My initial objective was to find a better rate, but then I came across Smartpay Zero Cost™ EFTPOS and thought what a fantastic idea."
Jonathan
JW Hair
A better style of service with Smartpay
“It’s fair to say the service at Smartpay is exceptional and that started with my first phone call.”
“I initially spoke to a payment specialist who really knew his stuff and the entire switching process was seamless."
“The terminal is easy to use and we love the way the terminal automatically calculates the surcharge. It allows us to focus on our customers.”
“I initially spoke to a payment specialist who really knew his stuff and the entire switching process was seamless."
“The terminal is easy to use and we love the way the terminal automatically calculates the surcharge. It allows us to focus on our customers.”
“If you call for support, you talk to a payment specialist who just gets everything sorted. They are really very good.”
Investing savings where it matters most
So, what’s Jonathan doing with that extra $12K? He’s investing it in the most important asset he has: his people.
“I decided to invest the savings in my great team of professional hair stylists with an annual bonus, so everyone benefits from Smartpay Zero Cost™ EFTPOS."
“Our special team provides exceptional service and our customers love that,” adds Jonathan.
“I decided to invest the savings in my great team of professional hair stylists with an annual bonus, so everyone benefits from Smartpay Zero Cost™ EFTPOS."
“Our special team provides exceptional service and our customers love that,” adds Jonathan.
How JW Hair is benefiting with Smartpay
$
12,000
Savings Per Year
Based in
NSW
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