Our Service Promise

Whether you‘re a current Smartpay customer or looking to join us, we’ll make your payments solution easy

24/7 Phone support

Your standard lease agreement gives you phone support, 24 hours a day, seven days a week.
Simply call 1800 433 876 and our experienced team will provide you with technical support.
Some of our team can speak Mandarin – let us know when you call if you would like a Mandarin speaking team member.

Ongoing software and security updates

Your Smartpay terminal will be upgraded automatically free of charge during the life of your lease.
This means you’re kept up to date with the latest security and technology updates.

Replacement equipment

If you experience a problem with your terminal that can’t be resolved by our technical support team over the phone, we will courier you a replacement.

Join Smartpay today

Eftpos solutions

  • Simple flat rate – Pay the same rate for each transaction
  • SmartCharge – a no-cost solution for accepting credit and debit cards

Most widely used fuctions

  • Tap & Go
  • Pre-Auth
  • Multiple connection points

Request an Eftpos solution today

We’re here to help

Want to talk through your options? Call our Payment Solutions team on 1800 433 876 and we can help you with a solution based on the needs of your business.

Or complete the form online and one of our payment specialists will call you back within the next business hour.

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