Help Centre

At Smartpay we’re here to help make payments easy. Check out our Help Centre for common questions. If you can’t find the answer to a technical query, please call our 24/7 technical help desk on 1800 433 876. For general customer service, call us during business hours.

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Our Service Promise

  • 24 hour, 7 days a week technical support
  • FREE terminal replacement for faulty equipment
  • Ongoing software and compliance updates

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