Are you affected by Telstra outages? Did you know that your Smartpay terminal can easily change communication method? Learn how to switch from mobile to Wi-Fi > Help CentreAt Smartpay we’re here to help make payments easy. Check out our Help Centre for common questions. If you can’t find the answer to a technical query, please call our 24/7 technical help desk on 1800 433 876 Troubleshooting Troubleshooting EFTPOS Maintenance Glossary Common Queries User Guides Simple Flat Rate SmartCharge Handy Tips Surcharge Signage Surcharge RulesCost of Acceptance Order paper rolls Product Information POS Integration Till2Go SmartCharge Simple Flat Rate How can we help?*Choose oneChange account detailsTransaction/settlement queriesOrder paper rolls and other accessoriesGet a quote on Eftpos terminalOtherYour merchant ID*Email address* Your message*Click here to place your order online Paper rolls and other accessoriesComplete the form online and one of our payment specialists will contact you within the next business hour.EmailThis field is for validation purposes and should be left unchanged.