You don’t pour beer with the tide out in Queensland. And, if you’re the pub, you don’t let the bank have a free sip of your profits either.

So for the new publican at Inglewood Hotel in regional Queensland, Thomas, switching to Smartcharge from Smartpay was a no-brainer.

“Running a pub is costly and our margins are incredibly tight. We have many expenses and they all add up. Bank fees alone were costing me $350 to $400 a month.

“Since switching, I’m saving nearly $5,000 a year and that’s money I am using to pay other bills and re-invest into the business.”

Last call for bank fees.

Thomas decided to move to SmartCharge, which automatically calculates and adds a surcharge to purchases, after reviewing his costs in 2019.

Once he made his mind up, things happened quickly.

“I had a couple of chats with the team at Smartpay, completed the application and I was on my way.

“The terminal arrived soon after, switching was easy.”

“I was impressed with Smartpay’s customer support.”

Change that goes down easy.

Even with the hardworking locals who frequent the pub, the new surcharge hasn’t raised an eyebrow, especially as the only ATM in town charges $2.50 per transaction, so everyone benefits.

“I put a sign on the counter and nearly all my customers have been OK with the small surcharge. I still accept cash, however, most customers just want to use their card, simple tap and go.”

“The simplicity of the automatic calculation saves us time”

“We have two terminals and they are working well. The simplicity of the automatic calculation saves us time, just punch in the amount and it’s all done. The staff love that, and I know what is going into my bank account each day.”

“I have recommended SmartCharge to others and I know at least a few other local merchants have looked into it.”

“To me it makes good business sense.”

Want to know more about surcharging?

If you’re keen to learn more about how surcharging on EFTPOS works, or what you could save, find out more about SmartCharge. To talk about how surcharging could work for your business get in touch with the team at Smartpay.

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