How to surcharge and keep your customers smiling

Is adding a surcharge for electronic payments right for your business? Sure, it might save your business thousands in transaction fees, but what about your customers? How will they react? With the right EFTPOS solution, it’s easy to introduce a surcharge that’s fair...
3 Tips for Creating a Smooth In-store Customer Experience

3 Tips for Creating a Smooth In-store Customer Experience

          In the age of choice, where customers can shop anywhere and anytime, providing a great in-store experience is key for brick-and-mortar retailers. Delighting the customer is one of the best ways to create additional revenue; happy...
Understanding what cards you can accept.

Understanding what cards you can accept.

Bank Identification Number (“BIN”) is the first six digits of a bank card number or payment card. It is used to identify the card by its brand, issuing institution or bank, country of issuance, card type and its category. This information is very useful in commercial...
Changing the font size on your receipts

Changing the font size on your receipts

          You can toggle between the receipt printer font size (small/large) by following these steps on your terminal while in the idle screen: Press Menu Select Miscellaneous (7) Select Printer option (3) Select Printer Font (2) The current...
How to void a transaction

How to void a transaction

When your customer is making a payment, mistakes can happen. And sometimes customers change their mind at the last minute. Did you know you can void a transaction before your settlement window instead of refunding a customer? The outcome is the same, but if you void a...
Monday’s just got better!

Monday’s just got better!

We’re pleased to let you know you will now get your money quicker after weekend trading We’ll now settle Friday, Saturday and Sunday transactions on Monday to your linked bank account. This means you get next business day settlement, even for weekend trading...
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