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Bar savours $8K savings with ZERO Cost™ EFTPOS.

Inspired by the Avalanche’s song Since I Left you, the muse behind SILY bar in Sydney’s CBD is also a great place to start owner Nick’s EFTPOS story.

Since breaking up with his old EFTPOS provider and switching to Smartpay’s Zero Cost™ EFTPOS, he has cut his payment expenses by $650-700 every month.

“We are saving about $8000 a year in transaction fees and that makes a difference to our cash flow and bottom line.” Nick explains.

“We are a small bar and those savings have really made a difference.”

Shop owner standing leaning on counter of shop

Sharp increase in transaction fees prompts change

SILY is a small alley street bar that blends heritage with industrial architecture, and modern street style with friendly neighbourhood vibes.

It’s become a favourite with Sydneysiders wanting a freshly shaken cocktail, local wine or delicious craft beer. But while business was sweet, there was a bitter after taste in the tail for Nick: EFTPOS fees.

“When we first opened, cards only made up about 30% of all purchases. Now it’s like 95%. It had become a ridiculous cost.”

outdoor seating with tables and chairs

“Margins are tight when you are running a small bar, so every dollar you can save makes a difference.”

He started looking for an alternative and decided to call Smartpay, after experiencing Zero Cost™ EFTPOS while out and about.

Surcharging offers that perfect mix

Like mixing a Virgin cocktail, there are no EFPTPOS fees with Zero Cost™ EFTPOS. Instead the cost of the transaction is automatically calculated and added as a small surcharge for the bar patron to pay. Customers have the ability to pay by card, go contactless and earn rewards. Meanwhile, the business gets the full value from every transaction.

For Nick, it made perfect sense and after talking to a Smartpay payment specialist he made the call.

“The setup process was super easy and Smartpay made switching my EFTPOS provider so seamless.”

“The terminal arrived quickly, and it was a simple plug-in and play,

“The Smartpay terminals are so easy to use, and the surcharging is automatic, so my staff can focus on providing great customer service, 

“Our customers don’t have any issues either. I think people are just use to it and it’s just part of the industry now.”

“I don’t think I would operate any other way.“

A refreshing change with zero regrets

”There are so many expenses running a bar, so it’s great to save where you can.”

“Smartpay is great to deal with and their EFTPOS solution is awesome.”

Want to know more about surcharging?

If you’re keen to learn more about how surcharging on EFTPOS works, or what you could save, find out more about Zero Cost™ EFTPOS. To talk about how surcharging could work for your business, get in touch with the team at Smartpay.