$10K Savings Helps Grocer After Covid

Absolute Asian Grocery
Australians stocked up on everything when Covid hit – everything but cash for payments. Instead, they used their cards more, and the costs for small businesses like Absolute Asian Grocery in South Australia went up suddenly, says owner Suon Kang.

"We were paying about $800 every month in transaction fees."

"It's too much for a small family business, especially with all the other costs of Covid. But when we switched to Smartpay Zero Cost™ EFTPOS, things got better," Suon says.
shelves with merchandise at asian grocer

Zero regret switching to Smartpay Zero Cost™ EFTPOS

Smartpay Zero Cost™ EFTPOS solution passes on the cost of a card transaction to the customer. Instead of the merchant paying a transaction fee, customers pay a small surcharge. It’s all automatic, and it’s fair to everyone.

Despite being with his previous provider for eight years, Suon says switching was an easy decision.

"We applied, the terminal arrived, and it was all plug-in and play."
"The team at Smartpay cared about your business. When they explained how surcharging might work for us, it made a lot of sense. The transition could not have been smoother."
Absolute Asian Grocery
Asian grocer with fridges and products on shelf

Keeping costs down and community support up

“I was a little nervous about how our customers might react; however, our customers have been absolutely terrific.”

“We are very thankful to our community and their support. We have a sign on our counter. That’s about it,” Suon says.

“Our customers understand we’re a small business, and Covid has been tough.”

"The amount I punch into the terminal is the amount I receive in my bank account. It's so easy. I wish we had switched sooner."

Switching a booster for business

Thanks to Smartpay Zero Cost™ EFTPOS, Suon says the business is starting to put the pandemic behind them. 

"Smartpay Zero Cost™ EFTPOS is helping us to recover after Covid. We are saving nearly $10,000 per annum in fees. We're using this to cover those other business expenses that did not stop during the lockdown. Even reconciliation is faster and easier with our Smartpay solution."
Asian Groceries front of house and counter

How Absolute Asian Grocery is benefiting with Smartpay

Savings Per Year
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Hand holding phone tapping Android terminal surrounded by cafe items

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