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Customer Satisfaction Survey Results

For the last three years, we have conducted regular Customer Satisfaction Surveys. We do this because we have a genuine interest in receiving honest feedback from our customers, which drives constant refinement in our products and customer experience. A massive thank...

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SmartCharge delivers $4800 savings for Thai restaurant

Great Thai food is all about balance. So too is a great payment solution.
And for CB Thai, discovering on-the-go EFTPOS terminals that would integrate with their POS system and automatically add a no-fuss surcharge? Well, that was irresistible. After saying bye to bank fees, and hello to SmartCharge from Smartpay, Ken is all smiles, saving $4800 p.a.

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Bravo! Theatre café saves $18,000 p.a.

Final curtains for EFTPOS fees for a favourite theatre cafe.
To surcharge or not to surcharge? It shouldn’t even be a question, says Peter, owner of the Kirribilli Village café. When he switched to SmartCharge from Smartpay the impact was immediate, saving the business $18,000 a year in fees.

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Hairdresser cuts bank fees and saves $66K p.a.

Taking a bit off the back-and-sides can make all the difference when it comes to bank fees.
Just ask Bous for Men, a successful chain of hair salons with 11 thriving establishments. When they switched to SmartCharge from Smartpay, the impact was immediate, saving the business an impressive $66,000 a year in fees.

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Butcher cuts banks fees by up to $14K pa.

Chilcott’s family butchery love to give customers the best cut of meat.
But giving their bank a $14K cut of their annual profits in EFTPOS charges? That was a sore point.
That’s why switching to SmartCharge from Smartpay was an easy decision.

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