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How to surcharge and keep your customers smiling

Is adding a surcharge for electronic payments right for your business? Sure, it might save your business thousands in transaction fees, but what about your customers? How will they react? With the right EFTPOS solution, it’s easy to introduce a surcharge that’s fair...

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Handy Tip: Changing your terminals network comms

         We live in a connected world, but sometimes technology fails. We've made sure that even one network is down, you can always switch on your terminal to another network. Making sure you can always take payments, so even when technology...

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How to perform a refund

Refunds should be made to the card used for the original purchase, and the amount refunded shouldn't exceed the original purchase price.  Need to do a refund to a customer? Just follow the simple steps below.  

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