Blog
Welcome to the World of EFTPOS BlogHow to surcharge and keep your customers smiling
Is adding a surcharge for electronic payments right for your business? Sure, it might save your business thousands in transaction fees, but what about your customers? How will they react? With the right EFTPOS solution, it’s easy to introduce a surcharge that’s fair...
read moreHow Cafe Oliveto saved $6000 a year and kept their customers happy
Adding a surcharge for card payments might save your business thousands in transaction fees, but how will your customers react? Read how Café Oliveto recover payment costs using SmartCharge and keep their customers happy.
read moreHow Croc Stock and Barra saved a ‘good chunk of change’ with SmartCharge
Owner Aaron Rodwell realised his business had grown significantly since he first started accepted card payments. When he decided to shop around to save on fees he was thrilled to find he could eliminate Eftpos fees altogether.
read moreHandy Tip: Changing your terminals network comms
We live in a connected world, but sometimes technology fails. We've made sure that even one network is down, you can always switch on your terminal to another network. Making sure you can always take payments, so even when technology...
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3 Tips for Creating a Smooth In-store Customer Experience
In the age of choice, where customers can shop anywhere and anytime, providing a great in-store experience is key for brick-and-mortar retailers. Delighting the customer is one of the best ways to create additional revenue; happy...
read moreHow to perform a refund
Refunds should be made to the card used for the original purchase, and the amount refunded shouldn't exceed the original purchase price. Need to do a refund to a customer? Just follow the simple steps below.
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