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3 Tips for Creating a Smooth In-store Customer Experience
In the age of choice, where customers can shop anywhere and anytime, providing a great in-store experience is key for brick-and-mortar retailers. Delighting the customer is one of the best ways to create additional revenue; happy...
read moreHow to perform a refund
Refunds should be made to the card used for the original purchase, and the amount refunded shouldn't exceed the original purchase price. Need to do a refund to a customer? Just follow the simple steps below.
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Understanding what cards you can accept.
Bank Identification Number (“BIN”) is the first six digits of a bank card number or payment card. It is used to identify the card by its brand, issuing institution or bank, country of issuance, card type and its category. This information is very useful in...
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Changing the font size on your receipts
You can toggle between the receipt printer font size (small/large) by following these steps on your terminal while in the idle screen: Press Menu Select Miscellaneous (7) Select Printer option (3) Select Printer Font (2) The current...
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How to void a transaction
When your customer is making a payment, mistakes can happen. And sometimes customers change their mind at the last minute. Did you know you can void a transaction before your settlement window instead of refunding a customer? The outcome is the same, but if you void a...
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Monday’s just got better!
We're pleased to let you know you will now get your money quicker after weekend trading We’ll now settle Friday, Saturday and Sunday transactions on Monday to your linked bank account. This means you get next business day settlement, even for weekend...
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