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How to perform a refund

Refunds should be made to the card used for the original purchase, and the amount refunded shouldn't exceed the original purchase price.  Need to do a refund to a customer? Just follow the simple steps below.  

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Understanding what cards you can accept.

Understanding what cards you can accept.

Bank Identification Number (“BIN”) is the first six digits of a bank card number or payment card. It is used to identify the card by its brand, issuing institution or bank, country of issuance, card type and its category. This information is very useful in...

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Changing the font size on your receipts

Changing the font size on your receipts

          You can toggle between the receipt printer font size (small/large) by following these steps on your terminal while in the idle screen: Press Menu Select Miscellaneous (7) Select Printer option (3) Select Printer Font (2) The current...

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How to void a transaction

How to void a transaction

When your customer is making a payment, mistakes can happen. And sometimes customers change their mind at the last minute. Did you know you can void a transaction before your settlement window instead of refunding a customer? The outcome is the same, but if you void a...

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Monday’s just got better!

Monday’s just got better!

We're pleased to let you know you will now get your money quicker after weekend trading We’ll now settle Friday, Saturday and Sunday transactions on Monday to your linked bank account. This means you get next business day settlement, even for weekend...

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Staying safe from scammers

Staying safe from scammers

If you are processing or storing credit card information in your business, you are responsible for card data security. Here are a few tips to keep your business and customer’s credit card data secure: 1. Make sure your EFTPOS terminal software is certified...

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